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Payment and shipping
Shipment:
| Order Amount |
Group 2
Österreich,Andorra, Belgique, Ceska Republika, Danmark,
Eire, Espana, Finland, France, Grecia, Luxenbourg, Magyar,
Princ. Monaco, Norge, Nederland, Polska, Portugal, Sverige,
Turchia, U.K.
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Group 3
U.S.A., Canada
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Group 4
Japan, Suisse, Australia, Argentina, Brasil, Chile, Chine, Croazia,
Estonia, Islanda, Lietuva, Lichestein, Lettonia, Mexico, Russia,
Slovenska, Slovenija, Thailandia
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| 0 - Euro 80,00 |
Euro 4,00 |
Euro 4,50 |
Euro 4,50 |
| Euro 80,00 - Euro 120,00 |
Euro 6,00 |
Euro 7,00 |
Euro 7,50 |
| Euro 120,00 - Euro 200,00 |
Euro 14,00 |
Euro 14,50 |
Euro 22,50 |
| Euro 200,00 - ...... |
Euro 18,00 |
Euro 18,50 |
Euro 29,50 |
Shipment method:
Order less then Euro 120,00 : REGISTERED AIR MAIL
Order over Euro 120,00 : UPS
Shipment time:
We need about 3 days to prepare your order.
Europe Community: Registered air mail about 7-10 days; UPS about 3 days
Europe no Communiyu: Registered air mail about 10-12 days; UPS about 5 days
Outside Europe: Registered air mail about 15-20 days; UPS about 4-5 days
** Remember For orders over Euro
250,00 there is a 10% discount
IMPORTANT
If your order is less than Euro 120,00 and you want shipment by UPS
you can buy this service, click on Service dpt (on the left frame) and choose:
-STYLE UPS-EUROPA : if shipment is within Europe- Cost Euro 14,00
-STYLE UPS-USA-CANADA : if shipment is in US or Canada- Cost Euro 19,50
-STYLE UPS-Other country : if shipment is in other nation- Cost Euro 29,50
At the end of your order normal shipment cost will be added.
EXAMPLE :
style 283-M - price - Euro 72,20 (cost of gloves)
UPS-USA- price - Euro 19,50 (cost of shipment by ups)
shipment - price Euro 4,00 (normal shipment cost)
TOTAL AMOUNT = Euro 95,70
CUSTOMS DUTY - IMPORTANT :
We inform our customers, from outside the European Community ( example U.S.A., Japan, Canada etc.)
that all customs duties are payable by the recipient. The amount varies from country to country. For more information, we suggest you
contact your local customs office. When UPS deliver the merchandise they ask for the custom's payment immediately. They
need an adult to sign for package
Purchases made from Madova by Internet, fax or letter are subject to the condition D.Lgs n.185 May 22 1999,
the legislative decree which regulates the right to return merchandise.
Merchandise must be returned to the retailer within 10 (ten) days of receipts.
A customer who wishes to exercise this right must:
a.) send a registered letter (air mail) with a copy of the return package receipt to the retailer within
10 (ten)days of receiving the merchandise, expressing his intention to exercise this right as regulated by
D.Lgs n. 185 May 22 1999.
or
b.)send a fax and email to the retailer within 10 (ten) days, expressing his intent as indicated above. Also
send a registered letter (air mail) with return receipts.
All communications regarding returned merchandise must be addressed to:
Madova s.r.l. - Direz. Amministrativa - Via Guicciardini 1r 50125 Firenze ITALY
The customers who intend to return merchandise, whether by method (a) or (b) as indicated above must also:
Send the merchandise to Madova only by Registered Air Mail within 10 (ten) days of receipts,defined
as date of postmark.
Write outside the package:
DEFECTIVE MERCHANDISE NO COMMERCIAL VALUE
Don't include the invoice, just your name address and the order number.
Mailing expenses for the return of merchandise must be paid by customers.
The merchandise must be returned in good condition and MUST NOT BE USED
Within 30 days of receiving the merchandise in question ( if it is in good condition and not used) Madova
will credit the cost of merchandise to the customer's credit card. In no case will any shipping or delivery
charges be refunded. These expenses are paid by customers in any case.
We will notify you via e-mail when we have processed your refund.
In alternative we can give you a credit for future order. Anyway we suggest you to contact us before any
choose.
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