- HOW TO
order by letter or fax.
direct online ordering please read information in the online catalogue.
To order by letter or fax please provide us this information:
this information by fax (+39.055.210204)or letter, we will send you the
goods within a few days.
name and address.
fax number and E-Mail
colour, quantity, size, price and total price.
of credit card, date of expire, the name of card holder and
SEND US IS STRICTLY CONFIDENTIAL. .
For any other information please contact us by E-MAIL email@example.com
How to exchange the gloves
If the gloves you
have bought or ordered are not the correct size, you are able to change
them, by sending a package by REGISTERED AIR MAIL or Regular AIR MAIL,
don't send the gloves by Federal Express, DHL, UPS or similar.
Also, please enclose with your gloves, which size you wish to exchange
- Now, for italian customs, it
is obbligatory to attach the
following form on the package, please ask at your Post office.
- Write on it:
have any problems with the gloves please contact us by email or fax
before you send back the gloves:
- In Description: Defective
- In Value: Euro 1,00
no commercial value
Fax : ++39 - 055210204
Email: E-MAIL firstname.lastname@example.org
Via Guicciardini 1R
50125 Firenze - ITALY
declare any value.
It is very important to print on the outside of the package:
DEFECTIVE MERCHANDISE - NO COMMERCIAL VALUE.
Inside don't include any copies of the invoice or receipts, just a note
stating the problem, with your name,address, fax or email.
We will then send you back the gloves, free of charge.